At Pikeflex.com, we aim to provide high-quality products for your outdoor and skiing adventures. Your satisfaction is important to us, and we have established a transparent return and refund policy.

1. Return Period

You may request a return within 14 calendar days of receiving your order.

2. Conditions for Return

Items must be:

• Unworn, unwashed, and undamaged

• In their original packaging with all tags attached

3. How to Request a Return

To initiate a return, please contact us through our store’s contact form or at pikeflex@gmail.com.
Make sure to include:

• Your order number

• Photos of the item (front, back, and any issue if applicable)

4. Refunds & Store Credit

Please note that we do not provide full refunds.

As stated throughout our store, all approved returns are eligible for a store credit covering 70% of the order value once the item is received and inspected.

This store credit can be used on any future purchase on Pikeflex.com and does not expire.

5. Non-returnable Items

The following items cannot be returned:

• Products showing signs of use (other than trying on)

• Damaged items not caused by shipping

• Personalized items (if applicable)

6. Additional Recommendations

We strongly encourage customers to check product details, size charts, and model specifications before placing an order.