At Pikeflex, protecting your personal data is a priority. We are committed to maintaining your privacy and ensuring the security of your information.

1. Information We Collect

We only collect the personal data necessary to process your orders and provide services, including:

• Name and surname

• Postal and email address

• Payment and delivery information

2. How We Use Your Data

Your personal data is used solely to:

• Process and deliver your orders

• Communicate with you regarding order status or requests

• Ensure customer support, returns, or refunds when necessary

3. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes above and to comply with legal, tax, and accounting obligations. This ensures we can provide support in case of returns, disputes, or warranty claims.

4. Data Security

We implement industry-standard security measures including SSL encryption, secure servers, and restricted access to protect your personal information against unauthorized access.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties.
Some data may be shared with our logistics or payment partners strictly to fulfill your orders.

6. Your Rights

In accordance with the GDPR, you have the right to:

• Access your personal data

• Request corrections or updates

• Request deletion of your personal data where legally permissible

To exercise your rights, please contact us at: pikeflex@gmail.com. We will process your request while ensuring compliance with legal and operational requirements.

7. Changes to this Policy

We may update this policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be available on our website.